Privacy Policy
Effective Date: January 1, 2026
Silkstone House Cleaning (“Silkstone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, quote requests, and other interactions with Silkstone House Cleaning.
Information We Collect
When you request a quote, contact us, or schedule cleaning services, we may collect information including:
• Name
• Phone number
• Email address
• Service address
• City and ZIP code
• Home details related to cleaning services
• Preferred cleaning dates and times
• Information you voluntarily provide through forms or communication with us
We may also automatically collect limited technical information such as browser type, device information, and website usage data to help improve our website experience.
How We Use Your Information
Silkstone House Cleaning uses collected information to:
• Provide requested cleaning quotes
• Respond to inquiries and customer requests
• Schedule and manage cleaning services
• Communicate regarding appointments, service updates, and requests
• Improve our website and customer experience
• Maintain business records and comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
SMS and Phone Communications
By providing your phone number and requesting information or services from Silkstone House Cleaning, you consent to receive communications related to your inquiry, appointment, or services.
These communications may include:
• Quote follow-ups
• Appointment confirmations
• Scheduling updates
• Service-related notifications
Message and data rates may apply depending on your mobile carrier.
You may opt out of marketing or promotional communications at any time by contacting us or following available opt-out instructions included in messages.
Information Sharing
We may share information only when necessary to provide our services, including:
• Service providers who assist with website, scheduling, communication, or business operations
• Payment processors if applicable
• Legal authorities when required by law
Any third parties used by Silkstone House Cleaning are expected to protect your information appropriately.
Data Security
We take reasonable measures to protect personal information submitted through our website and business systems. However, no online transmission or storage system can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and similar technologies to understand visitor behavior, improve website performance, and enhance user experience.
You may adjust your browser settings to limit or disable cookies if desired.
Your Rights
You may request to:
• Review personal information we have collected
• Correct inaccurate information
• Request deletion of personal information where applicable
To make a request, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Silkstone House Cleaning
Phone: (623) 469-7455
Email: silkstoneclean@gmail.com